Terms & Conditions

1. Service Use

By placing an order with Dhaka Prime Sweets, you agree to comply with these Terms & Conditions.

2. Orders & Confirmation

All orders are subject to product availability and confirmation by the merchant. Dhaka Prime Sweets reserves the right to accept or reject any order.

3. Pricing & Payment

Prices may change without prior notice. Payments must be completed using the available online payment methods or cash-on-delivery where applicable.

4. Delivery

Delivery times are estimates and may vary due to traffic, weather, or other operational factors. Delays do not guarantee refunds unless stated in our refund policy.

5. Cancellations & Refunds

Order cancellations and refunds are governed by our Refund Policy. Please review it carefully before placing an order.

6. User Conduct

Any abusive, fraudulent, or inappropriate behavior toward staff or delivery personnel may result in order cancellation or account restriction.

7. Policy Changes

Dhaka Prime Sweets reserves the right to modify these Terms & Conditions at any time. Continued use of our services implies acceptance of the updated terms.